Complaints Procedure
Location & Hours
Location
PREMIER Services Ltd
10, Triq Dun Wistin Azzopardi,
Mosta MST3030
Malta
Tel: 2744 0256
Mob: 7930 2346
Hours
Monday - Friday 9:00 to 13: 00
Monday - Friday 14:30 to 17: 00
Saturday & Sunday - Closed
Complaints Handling Procedure
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At Premier Services Ltd, we are committed to providing our clients with a high standard of service. However, should you wish to lodge a complaint in relation to the services provided, you may do so at any time.
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As we operate as a Tied Insurance Intermediary, we act on behalf of our insurance principals. For this reason, complaints relating to an insurance product, policy, or claims handling are managed in accordance with the complaints handling procedures of the respective insurance principal.
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Please refer to the relevant links below to access the applicable complaints handling procedure and details on how to submit your complaint.
